Head of Communications



Marketing & Communications
North Sydney NSW 2060, Australia
Posted on Monday, September 4, 2023

Want to be a part of Asia Pacific & Japan’s (APJ) largest data centre business and ‘Grow@Hyperscale’?

AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers, the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.

Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APJ region. With backing from our investors, including Macquarie Group, this is just the beginning…

Join us at AirTrunk, where the cloud meets the ground.

A Snapshot

As the Head of Communications based in our HQ in North Sydney, you will report directly to the Chief Marketing Officer, making your mark in a number of ways:

  • You will enhance AirTrunk’s reputation as a leader in hyperscale data centres, sustainability and innovation and other areas with a range of audiences.
  • You will lead AirTrunk’s global communications strategy and program across internal and external communications.
  • You will manage AirTrunk’s global media relations ensuring AirTrunk remains top of mind with key journalists.
  • You will be an inspirational leader, forming strong trusted partnerships with other leaders, the ‘Marketing, Communications & Social Impact’ team and as a people leader.

Your Day to Day

  • Strategy – Lead AirTrunk’s corporate affairs, developing and executing communication strategies and plans (internal and external) to help meet AirTrunk’s business objectives.
  • External communications
  • Lead AirTrunk’s external communications including public relations and social media.
  • Partner with the marketing team to build AirTrunk’s profile in local markets.
  • Identify and facilitate impactful speaking opportunities and award entries to position AirTrunk as industry leaders.
  • Establish and manage media relationships to enable quality media coverage, across a range of industries such as data centre and tech trade, finance, and sustainability.
  • Manage AirTrunk’s reputation and crisis communications strategy and take the lead on the communications response.
  • Internal communications – create and deliver the internal communications strategy, and help AirTrunk leaders inform, engage, excite and manage change for ‘AirTrunkers’ across APJ.
  • Content development - develop AirTrunk’s content strategy, and create engaging, informative, and targeted content that is aligned to our brand and culturally relevant. For example, reports, whitepapers, media releases, blogs and internal communications.
  • Partnerships – proactive and strategic business partnership with leadership and the marketing and social impact teams. Build deep, trusted and productive relationships with industry associations, agencies and consultants and other external stakeholders.
  • Platform management – manage all communications platforms and activities such as the intranet, all staff meetings, media monitoring, internal and external social media. Evaluate and optimise as needed.
  • Compliance & Governance – Establish processes and manage approvals to ensure communications adhere to governance requirements.
  • Effectiveness - Measure and report on the effectiveness of communication plans, making data-driven adjustments as needed.


  • You have 10+ years’ experience in communications leadership
  • You have relevant tertiary education
  • You have successfully built highly effective communications strategies from the ground up through to execution
  • Ideally, you have experience working in technology, data centres or commercial real estate across APAC (and Japan)
  • You excel at distilling complex information into clear, concise, and easy to understand messaging and have excellent written and verbal communication skills.
  • You are a creative communicator and master of story telling
  • You can build trusted relationships at all levels across the organisation and with external stakeholders.
  • You have successfully built highly effective media relationships.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.
  • You are proficient in Microsoft Office, including PowerPoint, Outlook, Word, Excel
  • Ideally, you are proficient in Meltwater and LinkedIn

The AirTrunk Culture

Working at AirTrunk is a once in a lifetime opportunity to fast-track your career and make a positive impact. At AirTrunk, we’ll help you Grow@Hyperscale.

The pace of our industry means you’ll feel an electric atmosphere at AirTrunk. We are a team of challengers and collaborative problem solvers who break new ground every day. We do this by living our values; going above and beyond, and being dynamic, transparent and responsive.

Every AirTrunker brings their own unique background and diverse perspective to find solutions to problems that matter. We’ve created a flexible and safe working environment where everyone feels welcome, heard, and equal regardless of age, disability, gender, gender expression, marital or parental status, race, colour, religion or belief, national origin, sexual orientation or veteran status.

With a range of exciting employee benefits for you to choose from, we’ll help you stay positively charged in both your work and life.

**To all recruitment agencies: AirTrunk does not accept agency resumes. Please do not forward resumes to our jobs alias, AirTrunk employees or any other organization location. AirTrunk is not responsible for any fees related to unsolicited resumes.**