About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Small Medium Enterprise (SME) & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

Based out of our Sydney or Melbourne office, this role will be focused on generating and qualifying leads that will build Airwallex’s ANZ sales pipeline. As a Sales Development Representative (SDR), you are excited about engaging with prospects to find out about their needs, adept at identifying high value opportunities, and capable of managing early sales funnel activities.

This role is based in Melbourne or Sydney.

Responsibilities

• You are used to delivering value in complex situations and are energised by learning about new and existing products. You enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Airwallex’s value proposition, and the creation of key tools and assets

• With the team, there are many opportunities to progress as the business continues to grow. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

• Initiate contact with potential customers through email outreach or cold calling and follow up on designated touch points in a customer journey

• Move quality leads through the funnel while connecting them to a salesperson and arranging meetings

• Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales

• Update activity and contact information within the CRM system and support reporting efforts

• Inform and recommend outreach strategies and best practices through testing various types of touchpoints

• Contribute to building out best practices in this area as we grow the team

• Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging

• Work closely with your designated Account Executive on the handover & first call

Minimum qualifications

• Track record of top performance or prior success in an SDR or BDR-related role

• Superior verbal and written communication skills

• Strong interest in technology and/or financial services

• Self starter who is able to operate in a hyper growth environment

Preferred qualifications

• Target oriented - you are motivated by stretch targets that facilitate business growth and reward you for direct impact

• Customer focused - you are excited to learn about your prospect’s business and rely on data to help solve issues

• Process driven - you enjoy developing, documenting, and following procedures to ensure they are efficient, scalable, and defensible

• A team player - you are a natural at building relationships with your colleagues but can work independently at ease

• A master prioritiser - you leverage sound judgment to quickly assess all the tasks at hand and expertly prioritise them

• Obsessively curious - you know when to dig a little deeper to get to the bottom of a problem and solve it; in doing so, you ask the right questions necessary to arrive at a sound, risk-based decision

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.