Product DesignOps - Program Manager (12 months fixed term contract)



Product, Design, Operations
Sydney, NSW, Australia
Posted on Friday, February 23, 2024

Job Description

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.

What you’d be doing in this role

We are searching for an experienced DesignOps, Program Manager to help us in supporting the team culture and health of our team ensuring everyone within the Product Design specialty is treated equally and with fairness. This role will support how we scale the Product Design specialty at Canva, through building documentation, processes and resources, by supporting and freeing up Product Design leads, coaches and individual contributors’ time. This role will split their workload in between supporting a supergroup and supporting the Product DesignOps specialty.

Note: This is a 12 month Full-Time Contract Role for a Parental Leave cover.

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

  • Own Product Design team documentation to align everyone (especially newbies) on the process with Canva's Product Delivery Process(PDP), enablement with templates and critical insights from our cannon of data and experimentation learnings.
  • Drive Product Design cadences. Coordinate, run and provide support to PD Leads to run an increasing number of design team cadences across the supergroup (such as Fewer Forks Forums, Verb S&T, etc)
  • Design and evolve Product Design processes, frameworks and resources to support how we scale the Product Design specialty, including product prioritisation, UX team planning, and cross-team coordination
  • Drive the adoption and contribution to the Canva's Product Design Playbook. Work with Product Designers to publish best practices, examples, case studies and templates that can be shared across the entire Product Design Specialty.
  • Track specialty health regularly. Working with Product Design leads to understanding pain points, identifying opportunities, and help us prioritise for impact.
  • Support SG leads to coordinate design work in planning cycles, particularly with teams outside our supergroup. Mapping how the supergroup will support the other supergroups with new product launches.
  • Champion design team culture and well-being. (such as mental health checkins, retros, planning regular team bonding, events and celebrations).
  • Collaborate with Product Design leads to identify, build, and manage training/learning opportunities for the product design specialty

    You're probably a match if
  • 5+ years of experience in design thinking, DesignOps, design program management, and/or design project management
  • Experience working as a producer, project manager, design program manager, program manager, and/or DesignOps lead for an in-house UX team
  • Background in Product or Design is essential.
  • You have a taste for great design and visual communication.

    Other stuff to know

    We make hiring decisions to engage contractors based on your experience, skills and passion. When you signify interest in the Project, please tell us the pronouns you use and any reasonable adjustments you may need during the contractor-accreditation interview process.

    We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

    Please note that contractor-accreditation meetings are conducted virtually.

    Check out for more info.