We’re hipages - Australia’s #1 digital platform connecting homeowners with trusted tradies. As an ASX-listed tech company, we're on a mission to transform the trade industry and improve lives.

With teams across Australia, New Zealand, the Philippines and Vietnam, we work as one team with a shared purpose.

We’re proud to be a certified Great Place to Work and WORK180’s #1 Employer for Women. At hipages, you’ll find real impact, career growth and a workplace where everyone belongs.

About the role:

Reporting to the Revenue Performance Analyst, the primary purpose of the Reporting Analyst role is to work with stakeholders to understand their needs and deliver tailored reports, dashboards and analysis to support their business. You will be responsible for creating, maintaining and delivering the suite of salesforce content to our teams. You will also provide performance analysis and provide leaders with insights and recommendations for improvement.

We’re looking for someone who has strong problem-solving and critical thinking skills, a high level of accuracy and attention to detail, with excellent organisational and time management skills, who is able to work to meet deadlines.

If working in a fun, high-growth, fast-paced company appeals to you, then read on.

Why join our team?

• 🤸‍♀️Achieve results in an agile team with limited bureaucracy and flat organisational structure
• 💁‍♀️Collaborative team with genuine support between Australia and Manila offices
• 🥇Work for a market leader in the industry as part of a high-performing team
• 🎂Birthday and volunteer leave

How you will add value

• Manage our Salesforce report and dashboard content for our business units
• Support the organisation to deliver quality reporting and analytics services that are efficient, effective and in line with their objectives
• Support, maintain and act as the key point of contact for advising on and building Salesforce content
• Provide our teams with workload forecasting and productivity tracking
• Assist our Analysts with in depth analysis on our data and deliver meaningful insights to influence and support leadership in making effective decisions
• Evaluate data quality and integrity to identify issues and opportunities for system and process improvements
• Manage the existing report assets and performance trackers in CRM Analytics

About you:

• 3+ years experience working in a Reporting Analyst role, reporting with advanced Excel skills (pivot tabling and advanced formulae)
• Working knowledge of CRM (data entry/reporting), Salesforce experience desirable
• Intermediate to advanced MS Office / G-Suite
• Proficient data analytical skills
• Verbal and written communication skills with all stakeholders
• Strong time management skills
• Critical thinking and analytical skills
• Ability to work in a fast-paced environment

Take a look inside our home:

Offering an inspirational ‘home away from home’, our commitment to being a Great Place to Work means you will feel comfortable being your authentic self and get to do your best work everyday. Our medium company size means you get the best technology and tools to work with AND get to directly contribute to our product, service and/or customers. Our investment into continuous career development for everyone and a coach-style of leadership means a huge 85% of our team report they consider their direct leader ‘a great leader’ with 86% of the team saying hipages is a Great Place to Work!

Sounds good? Wait, there’s more! We also provide:

• A close-knit diverse family of bright, respectful, collaborative team members who love to solve problems and jump on new opportunities;
• Agile, cross-functional teams who value teamwork - from Hackathon to team off-sites, to product roadshows, you get to experience it all;
• Competitive salary and benefits (including additional paid leave for birthdays, volunteering, service anniversaries and parental leave), plus our Employee Share Ownership Program means we’re all owners of hipages;
• Daily continental breakfast, fresh fruit and snacks;
• Inspiring home-away-from-home office and location - based in the heart of Sydney CBD, only a few steps from Town Hall Station, with multiple indoor and outdoor collaboration and social areas;
• High-touch personalised investment in your continuous career development;
• Social connection focus: Friday socials, 2x big company parties per year and regular and fun teaming activities -we work hard but play hard too!

Sounds like home? Don’t miss out, Apply Now!

We prioritise Diversity:

Innovation & Collaboration are two important core values at hipages which both cannot be achieved successfully without a diverse and inclusive team. We don't expect you to be an expert in all areas and we are more interested in learning about you as a person, a team member and a leader.

Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and

other minority groups tend to only apply when they check every box. So if you don't tick every single box above, but you think you would be a great fit for the role and the hipages team, we encourage you to apply, we would LOVE to hear from you!

We are a Circle Back Initiative Employer – we commit to respond to every applicant.

#LI-DS1 #LI-Hybrid