Company Description

Lendi Group is a market-leading digital platform business focused on transforming the home loan industry. It operates the country’s #1 retail mortgage broker – the iconic Aussie Home Loans franchise – and the Australia’s #1 digital mortgage brand, Lendi. Together, with its national network of 1,300 brokers and 230 retail stores, the Lendi Group brands give all Australians the power of choice, and confidence, in one of life’s biggest financial decisions. Building on this market-leading foundation, Lendi Group's vision is to be the undisputed place for Australians to buy and own property through our new Aussie Homes propositions. Lendi Group’s loan book is more than $100b and it was named Australia’s Aggregator of the Year for 2024.

Job Description

We’ve already helped countless Australians on their way to home ownership, but now we’re setting our sights on something bigger! Our vision is to become the undisputed destination for Australians to buy and own property, expanding beyond mortgage broking to offer a Buyer’s Agent service. With this diversified offering, we’re building lifelong relationships with customers and owning the property journey end-to-end.

While this role isn’t actively hiring at the moment, we’re building a talent pool of experienced leaders in the Buyer’s Agent space. By joining our talent community, you’ll be among the first to be considered when we open applications for this exciting opportunity.

As the Manager of Buyer’s Agents, you’ll lead a dynamic and experienced team, empowering them to deliver exceptional customer experiences and drive operational excellence. Supported by industry-leading data, technology, and processes, your team will guide customers through their property journey, achieving a higher rate of successful exchanges than industry standards.

What you will do:

• Drive operational excellence, coach and train Buyer's Agents, and actively participate in recruitment to scale the team.
• Ensure the team meets weekly and monthly targets, supporting operational and commercial objectives.
• Implement strategies to maximise customer satisfaction and successful property exchanges.
• Collaborate with leadership to refine processes, boost productivity, and enhance market expertise.
• Cultivate relationships with internal and external partners to optimise resources and productivity.
• Encourage the team's use of the Lendi Platform to enhance customer experience and achieve results.

Qualifications

To be considered for future opportunities in this role, you will:

• Have a proven track record of managing and scaling high-performing teams of Buyer’s Agents.
• Hold a valid Class 1 or Class 2 Real Estate Licence.
• Bring strong industry knowledge with the ability to train and mentor a team in real estate best practices.
• Be data-driven in decision-making, thriving in a target-focused sales environment.
• Excel in leading teams through rapid change in a fast-paced setting.
• Be a natural leader who fosters a collaborative, inclusive, and high-performing culture.

If you’re passionate about real estate and want to be considered for this opportunity when we begin hiring, express your interest today! By joining our talent pool, you’ll stay updated and be among the first we reach out to when recruitment opens.

Additional Information

• We’ve fully embraced flexible working
• We offer extended Paid Parental Leave: we celebrate our growing Lendi Group family with up to 26 weeks leave for primary carers and up to 4 weeks for secondary carers.
• An additional week’s Loyalty Leave each year after reaching 3 years’ service.

We are a people-first company that invests in initiatives to promote a healthy work environment, such as offering an Employee Assistance Program and social groups such as our industry-leading Women in Technology group.

Employee health and wellbeing are paramount at Lendi Group. We’re excited to offer access to Sonder, our Employee Assistance Program, for comprehensive support for your wellbeing.

Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract, engage and evolve the right talent and build best-in-class products.

Feeling like you don’t meet all the skills listed? That’s ok; we are always on the lookout for different skills, experience, and qualities and so we’d still like to hear from you.

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