Junior Administration Assistant (Part-Time)
Sydney, NSW, Australia
Posted on Saturday, November 18, 2023
This role is for HomeMade - a related entity of Mable
HomeMade is a related entity to Mable and operate as a completely separate business, however both have a shared vision for self-management.
We are a health-tech start-up established in 2020, focusing on transforming home care in Australia through our creative approach which is designed to support people in achieving their goals whilst living at home.
Leveraging on our technology platform, we are an approved provider that specialise in self-management. We partner with our customers to create unique support plans that meet their needs and optimise their funds, making the most out of their Home Care Package (HCP). Our approach is simple and keeps people in control of their package, funding, and support.
To find out more, click here.
An exciting opportunity exists to join our team as an Operations Administration Assistant. In this role you will work with our Payments and Claims Team and be responsible for completing high volumes of data processing as well as other ad hoc administrative duties.
This is a junior role and a fantastic opportunity for someone looking to kick-start their career within an emerging health-tech business whilst balancing out your studies, study break, care or hobbies.
The role will be a Part-Time (3 month contract role), you will be required to work 3 days per week (ideally Wednesday, Thursday and Friday). Please note we have a hybrid working setup so you will have the opportunity to work from home and our Sydney CBD office.
To be successful in this role, you will be passionate and a real go-getter. You’ll have the ability to roll up your sleeves and process high volumes of work with ease and efficiency. You’ll be curious, eager to learn and ask lots of questions along the way.
Day to day will see you
- Data entry processing large volumes of customer invoices
- Electronically uploading documentation to various systems
- Weekly collection of physical letters for scanning and uploading
- Responding to customer and service provider enquiries
- General support across the wider Operations team as required
- Working with a collaborative team
Skills and experience
- Be enthusiastic with a "can do" attitude and the desire to learnHave high attention to detail
- Be computer literate, with the ability to learn new computer systems quickly
- Strong written and verbal communicationYou enjoy working towards goals, deadlines and weekly KPIs
- You are reliable and enjoy working autonomously but also as part of a small team
Who you will be working with
You would be joining our team, a group of people who know they can make a difference to their customers. We are an efficient, contemporary, and customer-focused business that works in a Supportive family-friendly working environment.
The values we live by
🏼PUT PEOPLE FIRST - People and relationships matter most
🪁 FOSTER FREEDOM - Life should be lived in a way that makes sense for you, without unnecessary controls or external restrictions
💖DO THE RIGHT THING - What is fair, honest, open, ethical, and transparent
💡BE BOLD - With a vision to imagine and create a brighter future
Life at HomeMade
🏠 Hybrid set-up - Work from home or in the office (depending on what suits your circumstance). Our Head Office is situated within the Hilton Hotel, in Sydney's CBD.
💕 We care - Be surrounded by a supportive, family-friendly working environment.
🪴 Keep growing with us - Ongoing career development opportunities.
🎉Floating Public Holidays - Our Floating Public Holidays policy is just one way the company demonstrates its commitment to the wellbeing of our people and to creating a culture of greater inclusion.
🙋🏼♂️ Volunteer day - One paid day per calendar year to volunteer for your community. We encourage you to volunteer in the disability or aged care sector, but it’s your choice!
🌴 Wellbeing day - Enjoy a paid day each calendar year to focus on your health and wellbeing.
❤️🩹 Employee Assistance Program - A 24/7 service that includes counselling for you and your immediate family.
👨🏻👩🏻👧🏻👦🏻 Improved parental leave - We support our employees through their parental leave journey to enable them to balance work and family matters and successfully transition to their new life stage as working parents.
We are one
As an organisation we celebrate our diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation, and gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply.
If this role has stood out to you but you don’t feel like you ‘tick all the boxes’, we strongly encourage you to apply nonetheless. We value diversity across experience and you might well just bring something to HomeMade that we are looking for!
One thing about HomeMade is we love to chat and we aren’t ready to give up that human touch. If you have any queries or questions about the opportunity or would like to have a confidential discussion.
We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.