Conversational AI Designer
Mindset Health
This job is no longer accepting applications
See open jobs at Mindset Health.See open jobs similar to "Conversational AI Designer" My Startup Gig.Software Engineering, Design, Data Science
Melbourne, VIC, Australia
AUD 90k-110k / year + Equity
Posted on May 27, 2025
Are you passionate about combining psychological insight with innovative AI to create meaningful user experiences?
Mindset Health is looking for a talented Conversational AI Designer to craft engaging, emotionally intelligent dialogues that empower users throughout their health journey.
Mindset Health is looking for a talented Conversational AI Designer to craft engaging, emotionally intelligent dialogues that empower users throughout their health journey.
At Mindset Health, you'll design adaptive, therapeutic conversation flows, applying psychological frameworks like CBT, emotional regulation, and motivational interviewing. You'll bridge the gap between human care and advanced AI, ensuring users feel understood, supported, and connected.
Our team follows a hybrid model working out of our office in Cremorne, so we’d love to see applications from those based in (or willing to relocate to) Melbourne.
Our team follows a hybrid model working out of our office in Cremorne, so we’d love to see applications from those based in (or willing to relocate to) Melbourne.
- Department
- Content
- Employment Type
- Full Time
- Location
- Melbourne
- Workplace type
- Hybrid
- Compensation
- $90,000 - $110,000 / year
- Reporting To
- Head of Content
Key Responsibilities
- Develop adaptive, context-aware dialogues to support therapeutic, onboarding, and coaching scenarios.
- Integrate psychological principles into emotionally intelligent and clinically sound conversations.
- Collaborate closely with engineers, clinicians, and product teams to prototype, test, and refine conversational experiences.
- Implement personalization strategies informed by user interactions and history.
- Establish ethical guardrails and escalation processes to ensure user safety and trust.
- Translate user research into actionable design improvements to enhance engagement and effectiveness.
- Maintain and evolve conversation style guides, ensuring alignment with brand standards and therapeutic integrity.
What you’ll bring to the role:
- Degree in psychology, behavioral science, or cognitive science.
- Experience in designing chatbot or voice assistant dialogues emphasising emotional nuance and empathy.
- Familiarity with prompt design and working with large language models (LLMs) to shape conversational outputs
- Creative skills with excellent storytelling skills tailored for digital and conversational contexts.
- Collaborative, agile, and user-centric mindset, driven by curiosity, empathy, and deep listening.
Why join Mindset Health?
Join a pioneering team dedicated to revolutionising mental health care through innovative AI technology. At Mindset Health, your work directly impacts users’ well-being, combining psychological expertise with cutting-edge digital experiences.
- Impact That Matters: You’ll help us connect practitioners and patients with support that improves lives.
- Autonomy & Ownership: This is your lane to own, build, and evolve.
- Growth-Minded Culture: Work with curious, kind, and smart people who love learning.
- Human-Centered Perks: Competitive salary, equity options, healthcare & wellbeing support, generous parental leave, menstrual & menopause leave, and tailored L&D.
We actively encourage applications from people of all backgrounds, genders, ethnicities, abilities, and identities. We want our team to reflect the world we’re serving.
Ready to shape the future of therapeutic conversations? Apply today and help us build technology that truly cares.
About Mindset Health
We're on a mission to empower a billion people to improve their health with their mind. We're building hypnosis-based digital therapeutics for health conditions & areas like IBS, menopause and smoking cessation.
We're creating the future of healthcare, helping thousands (soon to be millions!) of people manage their health from home, without drugs.
Come join a fast-growing startup helping to make a real impact to peoples lives.
We're creating the future of healthcare, helping thousands (soon to be millions!) of people manage their health from home, without drugs.
Come join a fast-growing startup helping to make a real impact to peoples lives.
Our Hiring Process
Stage 1:
CV Review
Stage 2:
Phone Interview
Stage 3:
Skills Interview
Stage 4:
Case Study
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This job is no longer accepting applications
See open jobs at Mindset Health.See open jobs similar to "Conversational AI Designer" My Startup Gig.