About Superhero

Superhero is an award-winning Australian superannuation platform and online broker built for the new generation of investors. Our mission is to make investing affordable, accessible and understandable for everyone.

Recognised as one of LinkedIn Australia’s Top Startups in 2022, Money Magazine’s Best of the Best Online Share Broker Award in 2022, 2023 and 2024, and Canstar’s Online Share Trading - Most Satisfied Customer Award in 2023, we’ve secured over $50m in funding and have more than $2 billion in assets under management.

Today, we’re proudly helping 300,000 investors and superannuation members reimagine their financial future and feel confident about their wealth-building journey. We’re looking for sharp, collaborative minds to support our mission of democratising investing.

About The Role

We’re looking for an Investment Operations Analyst to join our dynamic and fast paced custody team. The right person for this role is a passionate, novice or experienced investor, with an acute attention to detail and the ability to work autonomously.

Key Responsibilities

• Maintaining a daily reconciliation of all trades, positions, cash, dividends, orders and stock transfers
• Identifying and assisting in the implementation of efficiencies and improvements of the service offering provided to our clients
• Maintain databases of upcoming corporate actions
• Analyse corporate action documents such as scheme booklets and takeover statements to determine taxation implications and processing requirements
• Corporate actions processing, including communicating upcoming corporate actions to clients, maintaining client holdings and liaising with registry’s
• Processing of equity transfers and liaising with internal teams of counterparties to resolve any issue
• Maintain withholding taxes on securities
• Maintain and update procedure manuals
• Maintain databases of available investments on the platform
• Add new securities to the database, ensuring pricing and corporate action history is correct.
  
  

Required Experience, Qualifications And Attributes

• Must have a minimum 2 years experience at a custodian or similar, with a background specifically in corporate actions and reconciliations
• Tech savvy with strong skills in Google Docs, Google Sheets, Excel and other common cloud-based software.
• Ability to use VBA and/or Javascript is preferable.
• Ideally, you will have tertiary qualifications and/or be RG146 compliant
• A meticulous attention to detail and ability to work autonomously and to a high standard
• Excellent organisational and time management skills, with the ability to manage multiple projects, perform under pressure and adhere to strict deadlines
• Proven problem-solving skills, including the ability to troubleshoot an issue before escalating it, and to negotiate resolutions to complex issues and define project scope
• Excellent communication skills, in-person and online, via email, phone and digital apps, combined with effective listening skills
• Ability to take the initiative and take appropriate actions independently
• Comfortable working in an agile environment, adopting a consultative and cooperative approach to your work
• A desire to learn new skills and develop themselves
  
  

What We Offer

Aside from a market leading salary package, you will gain global market experience and work with talented peers at a company leading the way in the convergence of tech and financial services. We offer a balanced and flexible work-life environment through our office-first hybrid work model, a modern CBD office with snacks, drinks, and a welcoming atmosphere, and an Employee Assistance Program providing mental wellbeing resources, coaching, and therapy.

Our values

• We do the right things, always: We lead with transparency and accountability and always do what’s right for our customers.
• We’re never done: We have a bias for action and a hunger for growth.
• There’s no ‘i’ hero: We’re team-first and believe in owning the problem and sharing our success together.
• We innovate courageously: We start with “how” and “why not” and we don’t settle for the status quo.
  
  

We are committed to fostering a diverse and inclusive workplace and believe that different perspectives lead to better outcomes. If you're passionate, innovative, and aligned with our values, we're excited to have you on board. Help us shape the future of fintech investment and empower our clients to achieve their financial goals.

Interested? Apply now, we look forward to hearing from you!

You will need to have the rights to legally work in Australia, sponsorship options are not available for this role.